Privacy Policy

This Privacy Policy explains how Belize Services collects, uses, shares, and protects information when you use our website, marketplace, provider features, customer request forms, and related communications.

1. Information we collect

Depending on how you use the marketplace, we may collect your name, business name, email address, phone number, WhatsApp number, location, service details, preferred timing, provider profile information, account information, messages, reviews, and images you choose to upload.

We may also collect technical information such as browser and device details, IP address, pages visited, approximate location, and security or request logs needed to operate and protect the website.

2. How we use information

We use information to operate the marketplace, create and manage accounts, review provider applications, publish approved listings, match service requests with providers, facilitate communications, provide support, prevent fraud and abuse, improve the website, and send important service-related notices.

3. How information is shared

When you submit a service request, relevant details may be shared with appropriate providers so they can evaluate and respond to the request. We may also use trusted service providers for hosting, databases, image storage, email delivery, analytics, security, and other services needed to operate the marketplace. Information may be disclosed when required by law or when reasonably necessary to protect users, the service, or our legal rights.

4. Public profiles and images

Provider profile information and images may become publicly visible after review and approval. Do not upload private, sensitive, copyrighted, or third-party material unless you have permission to do so. Customer request images are used to help providers understand a job and are not intended to be published as provider-profile content.

5. Cookies and browser storage

We may use cookies and similar browser storage for login sessions, security, preferences, and essential marketplace functions. Disabling required cookies may affect sign-in or other features.

6. Data retention and security

We retain information for as long as reasonably necessary to provide the service, maintain appropriate business records, resolve disputes, meet legal obligations, and protect the marketplace. We use reasonable administrative and technical safeguards, but no internet service or storage system can be guaranteed completely secure.

7. Your choices

Subject to applicable law and legitimate operational requirements, you may request access to, correction of, or deletion of personal information you provided. You may also opt out of non-essential communications using the instructions provided or by contacting us through the website.

8. Children

The marketplace is intended for people who are legally able to use the service and enter service arrangements. We do not knowingly collect personal information from children who are not permitted to use the service.

9. Changes and contact

We may update this Privacy Policy when our practices, services, or legal requirements change. The effective date above indicates when the current version took effect. For privacy questions or requests, please contact the Belize Services team through the website.